Do you have a "print" problem?

In many organizations the printer fleet is the last large unmanaged expense; future trends indicate the time has come to take control.

• It is estimated that corporations spend between 1-3% of their total revenue on printing. *
• The average office employee spends $15,000 annually on document output. **
• Printer volumes are increasing 11 % annually (9% black & white; 19% in color).**
• More printer activity calls for growing demands of internal support-from administrative staff to the IT department.
• It is estimated that 40% of all IT help desk calls are printer related, pulling valuable IT staff off core projects.
• Capital budgets are being stretched with random, uncontrolled, uneducated purchases of printers and related supplies and parts.

ESP Printing Solutions Can Solve Your "Print" Problem.

ESP Program Overview
ESP Printing Solutions is an innovative print management system that will maximize the potential of your printer fleet while providing you peace of mind. This turn-key print management program will manage, service, and supply your printers allowing your organization to gain control, increase efficiencies, manage costs, and most importantly, allow you to focus on your core business.

ESP Key Elements

Element 1: Print Management Software
Element 2: The Core Supplies-Toner
Element 3: Printer Service & Parts
Element 4: Inventory Management
Element 5: Ongoing Print Management Consulting
Element 6: Trusted Sales Support-Single Point of Contact

Element 1: Print Management Software
The ESP remote monitoring system is comprised of powerful, yet easy-to-use software that is designed to monitor, report, and manage fleets of printers, copiers, fax machines, and multi-function peripherals. With a simple download onto your network, the ESP Data Collector Agent (DCA) will remotely collect and store all of your printing devices' diagnostic data, helping to diagnose problems before they occur and identify overworked or under-used devices. Key software features:

• 5-minute software installation
• Secure data transfers-HIPPA compliant
• Automated real-time snapshot of fleet including number of printers, types, meter reads, service alerts, general status of printers
• Automated supplies ordering
• Reports for usage, errors, toner levels, mono vs. color usage, device utilization

Element 2: The Core Supplies-Toner
• Virgin cores only
• Guaranteed to equal OEM yield
• Computer controlled, precision filling
• Highest grade toner in each cartridge
• All major components meet rigorous standards
• 100% warranty against defective parts and damage

Hewlett Packard OEM Brand Available

Element 3: Printer Service & Parts

One of the key components of ESP Printing Solutions is the highly trained and dependable technicians that participate in the National Service Provider Network (NSPN).

• Highest rated HP service provider network in the U.S. Over 350 authorized service agents across the U.S. All technicians must meet stringent certification requirements as established by the manufacturer

• 93.5% first time fix rate across all brands-among the top in the industry

• Return visits are kept under .057%.

• Less than 8-hour response service

Element 4: Inventory Management

Unused printer supplies in your office is cash not working for you! The software provides real-time data and reporting that makes supplies inventory optimization a reality. The ESP Program consists of an inventory management strategy that is mutually designed by ESP consultants and each end-user location.

The comprehensive program also eliminates supplies obsolescence, saving space and money.

Element 5: Ongoing Print Management

Consulting

True print management must be done by a print management expert. Formal quarterly reviews are conducted to discuss all aspects of your printer fleets ranging from total spending, to printer fleet optimization, to right-sizing opportunities. These quarterly reviews provide the ideal forum to drill down on unnecessary costs and inefficiencies that are common in most print fleet environments.

Element 6: Trusted Sales Support-Single Point of Contact

Although many support contacts are behind the scenes facilitating each ESP Print Management Program, you can be assured that one single point of contact will manage and oversee all of your unique print management needs. Each ESP Program is custom designed to specifically address each end-user environment.